Application Letter

Job Advertisement:
Program Executive
Big Brain Development Centre

Familiar with MOE Pri Maths syllabus. Motivating & Passionate to teach children in small group. Creative mind. Communicate well with staffs, students & parents. Team player. Support operation. Weekdays afternoon & night; sat morning and afternoon. Minimum A level/Fresh graduate may apply. Only open to S'porean/PRs. Email hr.bigbrain.centre@gmail.com

My Application Letter:

13 St George’s Rd
#23-260
Singapore 320013
Contact No. : 94506504
Email Address: seewan@nus.edu.sg

10^th February 2011

HR Department
Big Brain Development Centre
 55 Siglap Road
 #02-31 Siglap Centre
Singapore 455871

Dear Sir/Mdm

Application for the position of Program Executive

I am writing to you with great interest in the position of Program Executive in your learning centre. I will be graduating from National University of Singapore with Bachelor of Science (Mathematics) in May 2011, and will be available for employment as soon as June 2011.

During my years of study, I offered tuition to primary school students ranging from Primary 4 to 6, and hence possess adequate familiarity with MOE primary school mathematics syllabus. I am passionate about educating the younger generation, and ensure my students excel in their studies. This can be seen from the improvements of results of my students listed in my resume. The greatest fulfillment I have in tutoring is to see them loving the subject. With the passion I have for children, I also volunteered in my children’s church.  Such experiences enable me to handle children in different situations even better.

I am people-oriented and love to communicate with people. Hence, I worked as a receptionist during my holidays, giving me opportunities to interact with different people. I therefore I believe I am the suitable candidate for this position.

 I enthusiastically look forward to putting my knowledge and experience into practice in your organisation. Do feel free to contact me and I will be more than willing to answer any question that you may have. Thank you very much for your consideration.

Yours faithfully

Wong See Wan

Enclosure: Resume

Interpersonal conflicts, how should we handle it?

For the fact that communication is an essential part of our daily lives, conflicts will unsurprisingly happen to every one of us. Interpersonal conflict is a situation in which one or both persons in a relationship are experiencing difficulties working or living with each other. Such conflicts can happen between family members, friends, and colleagues in the workplace.

One example was during the time I worked part-time after A’levels. I worked as a receptionist, and it was a telemarketing company so I had to send a report on everyone’s phone call durations to the managers every morning. Once, there was this sales manager, Ms. Q, who was away for a week and the assistant manager took over during her absence. The assistant manager made changes to the sitting arrangement and hence there were changes to the report of her department. When she came back, without checking with her assistant manager or me, she emailed and carbon copied to all the managers (including the directing manager) of the “mistake” I’ve made. The email was in a tone of reprimanding and blaming me what I’ve done, mentioning that I didn’t check my report before sending. I was shocked to receive the email, and was flabbergasted that she even emailed to the rest of the managers. It seems to me that she’s trying to show the rest my incompetency. However, I’m glad that the directing manager was very tactful, and emailed back to her to inform her of the changes, and ask her to check before sending such emails. The directing manager's email was definitely more polite that Ms.Q's email. Of course there were other conflicts that I had experience with Ms. Q, and hence, I can say that it's really difficult for me to work with her. Afterall, I think the directing manager handled the situation much better than Ms. Q.

Anyway, a question to ponder : how would you handle such a situation if you were in my shoes, but without the directing manager stepping in to help?

Thanks for your suggestions in advance, and for reading through my lengthy post! (: